SKANDR

DELIVERY INFORMATION

At Skandr, we aim to make receiving your custom kit as smooth and transparent as possible. Below are our delivery guidelines and instructions:

Shipping Details

  • Free UK Shipping: We provide free delivery on all orders within the United Kingdom—no additional shipping charges apply.

  • Production Timeline: All kits are custom-made. Once your design is confirmed and full payment is received, production begins.

  • Estimated Delivery Time:

    • Your custom kit will be shipped within 2–3 weeks from the date your design is confirmed and payment is completed.

    • This timeframe covers both production and delivery.

  • Delivery Service: We use trusted courier services to ensure safe and timely delivery of your custom kit. Tracking information will be provided when available.

Important Delivery Instructions

  • Correct Address: Please ensure your shipping address is correct at the time of ordering. We cannot be held responsible for delays or losses caused by incorrect address details.

  • Receiving Your Order:

    • Someone may need to be available at your delivery address to sign for the package, depending on the courier used.

    • If you miss the delivery, please follow the courier’s instructions for re-delivery or collection.

  • Design Approval & Payment:

    • Delivery time only starts after your design is confirmed and full payment is received.

    • Any delays in design approval may extend the delivery window.

International Shipping

Currently, we only offer shipping within the United Kingdom. If you are interested in international shipping options, please contact us to discuss potential arrangements.

Questions or Delivery Concerns?

If you have any questions about your order’s delivery status, feel free to contact us at:

📧 hello@skandr.co.uk

📞 +44 7766853007

We’ll be happy to assist you.